Política de reembolso
Refunds & Returns
At Kali Space, every item is made especially for you once your order is placed. Because we do not keep inventory and all products are made to order, certain conditions apply to returns and refunds.
Before You Order
Please review the size chart carefully before placing your order. Since each item is produced specifically for your order, we cannot accept returns or exchanges due to incorrect size selection.
Damaged, Defective, or Incorrect Items
We want you to love your purchase. If your item arrives damaged, defective, misprinted, or incorrect, please contact us within 72 hours of delivery.
To help us resolve the issue as quickly as possible, please include:
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Your order number
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A brief description of the problem
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Clear photos showing the issue
Once we review your claim, we will work with you to find the best solution, which may include a replacement or refund.
Returns & Exchanges
Because all products are made to order, we do not accept returns or exchanges for:
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Incorrect size selection
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Buyer's remorse
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Preference changes after purchase
Returns are only accepted for items that arrive damaged, defective, misprinted, or incorrect.
Need Help?
We're always happy to help. If you experience any issues with your order, please contact us and we'll guide you through the next steps.
Email: support@kalispace.com
You can also find answers to common questions in our FAQ section.